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SHARING INSIGHTS
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Key Attributes of a Customer Journey Map
A customer journey map is a tool that helps to improve your customer experience

Michal Jerzy
Nov 1, 2016


My First Virgin Atlantic Experience- Service Design on the way to Atlanta
Designing Client Experience is about injecting purpose and empathy into everything a brand does

Michal Jerzy
Dec 7, 2015


Service Design at Coca-Cola Global Business Services
Below I am posting a link to the article I wrote for the Design for Europe website, a case study on my recent work for The Coca-Cola...

Michal Jerzy
Jul 1, 2015


Coca-Cola New Creative Space in London
A Space Designed to Perfectly Complement the Brand.

Michal Jerzy
May 1, 2015


Exploring the Future: How Digital Physical Fusion is Shaping New Experiences
DIGITAL & PHYSICAL FUSION OFFERSÂ YOUR CUSTOMERS A SEAMLESS, INTUITIVE, ENJOYABLE AND ENGAGING EXPERIENCE

Michal Jerzy
Dec 22, 2014


Leading Business by Design
Leading Business by Design – qualitative research project from British Design Council ...

Michal Jerzy
Aug 4, 2014


Poland Transformed. Spring Into New
10 years after joining the European Union, Poland brand is being redefined

Michal Jerzy
Aug 4, 2014


Think Krakow: From Tourism to Technology hub
Article published in the Think Krakow magazine

Michal Jerzy
Feb 1, 2014
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