Michal Jerzy
The Best Books to Understand Service Design
I was recently asked by a colleague to recommend books with intro to service design methods...
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Michal Jerzy
Jun 21, 20212 min
London Design Biennale 2021
Designing in an age of crisis - London Design Biennale 2021
Michal Jerzy
Feb 22, 20216 min
Client Journey Design & Management. Lessons from Financial Services client-centric transformation.
Lessons learned from client journey service design transformation in Financial Services.
Michal Jerzy
Sep 1, 20201 min
Making life better by design.
How design has contributed to business innovation, places and public services...
Michal Jerzy
May 1, 20201 min
Defining moment for Design in the post-Covid 19 world.
The COVID-19 Design Directory tracks projects, ideas, and impact with the goal of having a record of design’s contributions during this ....
Michal Jerzy
Mar 16, 20206 min
Service Design is the Luxury Brands' New Battleground
To stay relevant and maintain their status luxury brands embrace service design.
Michal Jerzy
Jul 1, 20178 min
Financial Services by Design
Banks aren’t getting disrupted by FinTech, they’re getting disrupted by customer expectations
Michal Jerzy
Dec 22, 20147 min
Digital Physical Fusion: Innovations related to experiences across digital and physical touch-points
DIGITAL & PHYSICAL FUSION OFFERS YOUR CUSTOMERS A SEAMLESS, INTUITIVE, ENJOYABLE AND ENGAGING EXPERIENCE
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